ENERGY NEWS – JUNE 2025
CALL IF YOU EXPERIENCE A POWER OUTAGE
If your home is experiencing a power outage, please contact the Florence Utility Office at 715-528-3330. Please don’t assume that someone else has made the call unless you know for certain. A power outage may be isolated to your home or the outage may be experienced at multiple locations. It is important for utility personnel to know the extent of the outage as they work toward restoring power.
STAY CLEAR OF DOWNED LINES
A downed power line can be very dangerous. It could cause serious injury or death. If you encounter a downed line, call Florence Utilities at 715-528-3330 or dial 911 and notify the Sheriff’s Office. NEVER touch, walk over or drive over a downed line; assume all downed lines are power lines – energized and deadly.
SPECIAL MEDICAL EQUIPMENT
If anyone in your household has special medical equipment that requires constant electrical power such as oxygen, etc.; please contact our office at 715-528-3330. This information is vital to us in the event of an outage or an emergency.
UPDATE OUR RECORDS
We would like to remind our customers how important it is to keep our customer records up-to-date in order to serve you better. If the need should arise to contact you due to a utility related emergency on your property, it is crucial for us to have current contact information immediately available. If you have not provided our office with current contact information within the last 12 months, please call our office at 715-528-3330, or email florenceutilities@florenceutilitieswi.gov to update your records. The information you provide is secure.