Detailed information on our current electric, gas, and water rates can be found below:
Purchased Gas Adjustment: April 2023
Purchased Gas Adjustment: May 2023
Water Rates Effective 1-1-2017
Water Rates Effective 12-1-2022
Notice of Water Rate Increase Effective 1-1-2024
Customer Bill of Rights
Florence Utilities is regulated by the Wisconsin Public Service Commission. You can read your rights as a municipal utility customer by downloading a copy of the WPSC Customer Bill of Rights.
Energy Assistance Program
For some customers, including seniors on fixed incomes, energy expenses can be a financial burden. Our local Energy Assistance Program is designed to help income-qualifying households cover their energy costs and reduce the financial burden they face.